Cago bike website

Cago bike is the cargo bike brand that offer customizing colors for each components so that customers can build their personalized cargo bike. They offer quick, easy and simple bike builder. Typical customers are parents, dog owner and business owners between in their 30-50.

Project duration

April 2022-May 2022

My role: 

UX designer leading the Cago bike website design

  • Conducting interview

  • paper and digital Wireframeing

  • low and high fidelity prototype

Responsibilities:

  • conducting usability study

  • accounting for accessibility

  • iterating on design and responsive design

The Problem

Customize process is often complicated online and picking one base model from huge amount of choice is hard.

The Goal

Cago bike provide simple and easy navigation to buid own bike and listed the important points with product images so easy to compare similar items in one page.

User Research: Pain Point

User Flow

01

02

03

Navigation

Inspiration

Customizing bicycle online is often complicated and hard to complete.

Many of bicycle brand or store website has huge amount of information to read and often overwhelming so it is hard to pick one right model.

Users doesn’t know how they want to custmize the bike. They need some inspiration-.

{Understanding the Users}

Persona

User Jourrney Map

{Starting the Design}

Site map

Paper wireframe

Digital wireframes

Usability study: parameters

Usability study: findings

{Refining the Design}

Change 1

Adding another page for pop up to show the added item.

Change 2

After completion of customize, related additional items for specific models will come up.

Mockups: Original screen size

Mockups: i phone screens

Accessibility considerations

01

02

I used different sized text for heading for clear hierarchy.

I used detailed images of bike and each steps so that user can see the result of customization. This helps all users to understand how the cutomize flow is.

{Takeaways}

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